Phone Diagnostics & Hardware Test Toolkit
Welcome to Fexo Mobile Doctor — your complete phone diagnostics and hardware testing companion. At Fexo FZC LLC, we believe privacy is a fundamental right. This Privacy Policy explains how we handle information when you use our mobile application (com.fexo.mobiledoctor, "the App"), which allows you to test your device's hardware — camera, microphone, sensors, battery, display, vibration, connectivity, and more — and diagnose how well your phone is performing.
By using Fexo Mobile Doctor, you agree to the practices described in this policy. If you do not agree, please discontinue use of the App.
We are committed to minimal data collection. Fexo Mobile Doctor does not require accounts, and we never collect personally identifiable information unless strictly necessary for functionality.
| Data Type | Description | Purpose |
|---|---|---|
| Device Info | Model, OS version, app version | Optimize performance and compatibility |
| Crash Reports | Anonymous stack traces & diagnostics | Fix bugs and improve stability |
| Usage Analytics | Feature interactions (which tests are run) | Understand usage patterns to enhance UX |
We do NOT: Sell personal information, upload your recordings, access screen content for any purpose other than recording at your request, track your location, or use data for advertising profiling.
Local-First Approach: All recordings you create, editing history, and app preferences are stored exclusively on your device. We maintain no remote database containing your recorded content.
Security Practices: We follow industry best practices: encrypted data transmission (where applicable), secure API communication only for crash reporting, and regular security reviews.
Retention: Since all recording data lives on your device, you can clear app data or uninstall the App to permanently remove all information at any time.
Fexo Mobile Doctor requests only the permissions necessary to run its hardware tests and diagnostic features. Below is a full breakdown:
| Permission | Why It's Required |
|---|---|
| Network Access | Check whether the device has an active internet connection so connectivity-related diagnostics can report the correct status. |
| Camera | Use the device camera to capture photos or video during the camera hardware test. Activated only when you start that test. |
| Internet | Connect to the internet to load app content, ads, and online features. Your diagnostic results are not transmitted. |
| Microphone | Record audio through the microphone during the microphone test to verify recording and playback. Never runs in the background. |
| Vibration | Vibrate the device for notifications and feedback, and to confirm the vibration motor works during the vibration test. |
We use limited third-party tools solely to maintain app quality:
No advertising SDKs, no tracking SDKs for cross-app profiling, and no data brokers. Your recordings stay yours, always.
Depending on your region (GDPR, CCPA, etc.), you have rights over your data. Since all user-generated content is stored locally:
Fexo Mobile Doctor is not directed to children under 13. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that a child has provided us with information, please contact us and we will ensure data is promptly removed. Camera and microphone permissions should be used under parental guidance for younger users.
We may update this policy to reflect operational, legal, or technical changes. The "Effective Date" at the top indicates the latest revision. Continued use of the app after changes constitutes acceptance. For significant updates, we will notify you via in-app notice or on our website.
If you have any questions about this Privacy Policy, your data, or how we handle permissions, please reach out — we're happy to help.
Fexo FZC LLC
Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates