Fexo Step Counter

Privacy Policy

Step Counter & Walking Tracker — Count, Walk, Track

Effective Date: October 8, 2026

Table of Contents

Introduction

Welcome to Fexo Step Counter (package name: com.fexo.stepcounter.tracking) — your everyday step counter and walking tracker. At Fexo FZC LLC, we believe privacy is a fundamental right. This Privacy Policy explains how we handle information when you use our mobile application ("the App"), which counts your steps, tracks your walks, shows your daily progress and goals, and includes Pip, an optional voice walking assistant.

Privacy-first design: Our app uses device permissions exclusively to deliver step counting and walk tracking functionality. Your steps, walks, routes, profile and health data are never uploaded, stored on our servers, sold, or shared with third parties. All activity data stays on your device.

By using Fexo Step Counter, you agree to the practices described in this policy. If you do not agree, please discontinue use of the App.

Information We Collect

We are committed to minimal data collection. Fexo Step Counter does not require accounts, and we never collect personally identifiable information unless strictly necessary for functionality.

Information You Provide

Automatically Collected Data

Data TypeDescriptionPurpose
Device InfoModel, OS version, app versionOptimize performance and compatibility
Advertising DataAdvertising ID, IP address and ad interactions (collected by Google AdMob)Show ads and measure ad performance
App Settings RequestsPlatform and app version when loading ad and announcement settingsDeliver the correct app configuration
Activity, Location & Voice Data: Step counting, GPS walk tracking and voice questions to Pip are processed directly on your device. Location is used only during a walk you start. Spoken questions are turned into text by your phone's speech service (Google on Android, Apple on iPhone, when this cannot be done on the device). No steps, routes or voice audio are ever saved to our servers or any third-party cloud service.

How We Use Your Information

We do NOT: Sell personal information, upload your steps, walks or health data, use your location outside a walk you start, or use your health or activity data for advertising.

Data Storage & Security

Local-First Approach: All step history, walks, routes, goals, profile details and app preferences are stored exclusively on your device. We maintain no remote database containing your activity or health data.

Security Practices: We follow industry best practices: encrypted data transmission (HTTPS) when loading app settings and ads, and regular security reviews.

Retention: Since all activity data lives on your device, you can use Reset all data in the App, clear app data or uninstall the App to permanently remove all information at any time. Data you chose to sync to Health Connect or Apple Health can be deleted there.

App Permissions

Fexo Step Counter requests only the permissions necessary to deliver its step counting and walk tracking features. Below is a full breakdown:

PermissionWhy It's Required
Physical Activity Reads your phone's built-in step sensor to count your steps throughout the day.
Precise Location Measures distance, pace and route with GPS, only during an outdoor walk you start. Never used outside a walk.
Approximate Location Required by Android together with precise location for GPS walks. Used only during a walk you start.
Foreground Service Keeps step counting running reliably, with a visible notification showing today's steps.
Health Foreground Service Allows the step counting service to keep counting your steps while the App is closed.
Location Foreground Service Keeps GPS tracking active while the screen is locked during a walk you started, until you finish the walk.
Internet Loads ads and app settings (ad and announcement configuration). Your steps and health data are never sent.
Notifications Shows your live step count, goal-reached alerts, walk reminders and inactivity reminders.
Start at Boot Restarts step counting automatically after your device restarts, so no steps are missed.
Microphone Used only while you ask Pip, the walking assistant, a question out loud. Never runs in the background, and no audio is stored.
Battery Optimization Lets you allow the App to run unrestricted so battery saving does not stop step counting. Requested only when you tap "Allow".
Keep Awake Keeps step counting and walk tracking working briefly while the screen is off.
Health Connect – Steps If you turn on Health Connect sync, writes your daily step count to Health Connect. The App does not read your Health Connect data.
Health Connect – Distance If you turn on Health Connect sync, writes your daily walking distance to Health Connect.
Health Connect – Exercise If you turn on Health Connect sync, writes the walks you track as exercise sessions to Health Connect.
Advertising ID Used by Google AdMob to show ads and avoid repeating the same ads. You can reset or delete it in your device settings.
Permission Transparency: All permissions are used solely for the features described above. Location is used only during a walk you start, and the microphone is never activated in the background. All permissions can be individually revoked at any time in your device's system settings without fully disabling the app.

Third-Party Services

We use limited third-party tools solely to keep the App free and working:

No data brokers, no selling of personal data, and health or activity data is never used for advertising. Your steps stay yours, always.

Your Rights

Depending on your region (GDPR, CCPA, etc.), you have rights over your data. Since all user-generated content is stored locally:

Children's Privacy

Fexo Step Counter is not directed to children under 13. We do not knowingly collect personal information from minors. If a parent or guardian becomes aware that a child has provided us with information, please contact us and we will ensure data is promptly removed. Location and microphone permissions should be used under parental guidance for younger users.

Changes to This Privacy Policy

We may update this policy to reflect operational, legal, or technical changes. The "Effective Date" at the top indicates the latest revision. Continued use of the app after changes constitutes acceptance. For significant updates, we will notify you via in-app notice or on our website.

Contact Us

If you have any questions about this Privacy Policy, your data, or how we handle permissions, please reach out — we're happy to help.

Company

Fexo FZC LLC

Address

Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates